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Green Tourism Terms and Conditions

 

Legal Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Scotland.

Indemnity Clause

The user shall be liable for and will indemnify Green Tourism against all liability, loss, damages, costs, professional and other expenses of any nature whatsoever incurred or suffered by Green Tourism, whether direct or consequential arising out of the use by the user of the logo, except insofar as any such loss may arise from the negligence of Green Tourism.

Joining Green Tourism

Request Application Pack

Receipt of Application Form

Invoice for Joining Fee and Annual Membership Fee

Payment Receipt

Full Member including benefits:

  1. ‘Awaiting Grading’ Logos for use in marketing and advertising material.
  2. Website Listing
  3. Access to Members area of Green Tourism website
  4. E-updates/Newsletters etc
  5. Members only special offers from 3rd parties

Dates offered for Grading Visit (grading visit must be completed within 18 months of application) 

Subsequent Annual Membership Fees due annually on the anniversary of application payment.

Subsequent Grading Visits will be scheduled in 3 yearly intervals from initial visit.

Grading Visit

Green Tourism will endeavour to arrange a grading visit within a reasonable time scale, following receipt of payment of your membership invoice and you agree to refuse no more than 4 Grading Visit appointments.

Green Co-ordinator must make themselves available for all Grading Visits which will be pre-arranged by Green Tourism.

Advisory Visit

These visits follow the same format as a grading visit and offer the operator the opportunity to ascertain where the performance of the business fits into the grading scheme.  Once the award level is confirmed, the operator has the option to change this report to a grading award level providing an award level was reached, or use the report to progress the sustainability of the business.  An advisory visit will not be accepted in place of a grading visit and this will still have to be undertaken within a reasonable time scale from receipt of membership payment. Additional cost for an advisory  visit.

Grading Award

The grading awarded shall apply to the operator in respect of the establishment for the period from the date of issue by confirmation email until the earlier of:

  1. the date on which the operator ceases to participate in the scheme; or
  2. the grading awarded ceases to have effect in accordance with these Terms & Conditions and/or Code of Conduct and/or Re-grading Visit.

The operator shall be entitled to display the appropriate wall plaque and any other promotional material provided by Green Tourism in respect of the grade awarded only for the duration of the relevant period and subject to the other conditions within these Terms & Conditions

The operator shall for the duration of the relevant period, be bound to maintain the establishment so as continuously to comply with the relevant grading award.

The grading awarded shall cease to apply with immediate effect in the event that during the relevant period any of the following occur:

  1. the operator sells, leases or otherwise disposes of the establishment or the business associated therewith;
  2. the operator fails to comply with the relevant grading award criteria for the establishment;
  3. any information, including information available on the green-tourism.com website, given to Green Tourism by or on behalf of the operator and whether or not in connection with the application for grading or during an inspection of the establishment is found to be false or misleading, or where it is found that there has been a failure to disclose any material fact which would have had a bearing on Green Tourism’s award; and
  4. the operator displays or allows to be displayed at the establishment, or refers or allows reference to be made in any form whatsoever, to a grade differing from that which has been awarded by Green Tourism to the operator in respect of the relevant period.

The operator shall be bound at the end of the relevant period or on the earlier cessation of the grade awarded in terms of any of the conditions of these Terms & Conditions, forthwith to remove from the establishment the wall plaque, and any other promotional material pertaining to the grade provided by Green Tourism and any other advertisement pertaining thereto including any promotional items acquired by the operator.  The operator shall also forthwith delete or cause to be deleted any reference to any grade awarded, whether then in force or otherwise, which appears anywhere in the establishment or in any advertising or business material pertaining thereto.

The operator shall indemnify Green Tourism against all claims for compensation (including any expenses arising from or in respect of such claims) arising out of or in connection with the failure by the operator to maintain the establishment in accordance with the grading criteria upon which the award to the operator was based during the relevant period.

Additional Grading/Advisory Visit

An additional grading visit or an advisory visit between normal scheduled grading visits can be requested.  These visits are subject to the availability of an auditor, an additional charge as detailed in the Membership Fee Document and continued adherence to these Terms & Conditions.  

Use of Logo

Individuals may use the logos to acknowledge their membership in the organisation and grading level achieved.

It is also acceptable to grant permission to third parties, such as printers and web designers, to use the logos for promotional purposes.

Prohibited Use

It is our policy that the Green Tourism Logos including Grading Logos be used without modification and in an appropriate manner.

You may not alter the Green Tourism logo to incorporate any other object, including, but not limited to other logos, icons, words, graphics, photos, slogans, numbers, design features, symbols, audio files or video files.

As a registered Green Tourism Member your access allows you to post your own content on our website in the form of a website listing. You will take full responsibility for the content you add to our website and you must ensure that all your content does not infringe the copyright, trademarks or any other intellectual property rights of another person. If you provide content in breach of these terms you will be liable to compensate anyone who has suffered loss or damage as a result of this.  

Per Audit Report Version V

The Member may use the appropriate Green Tourism logo at any publically accessible location including signs, letterhead stationery and customer information. The logo should also appear on the Member’s website, linked to the home page of www.green-tourism.com, to enable consumers to understand its significance. A green/environmental page can also be included on the website explaining the actions taken toward gaining an award. The award covers the site and its management and should not be used in promotions involving other sites which have not met at least the same overall grading. Please note that the percentage achieved should not be promoted, only the award level itself.

Per Advisory Report Version V

The business is permitted to use the Awaiting Grading logo only when they have committed to join the Green Tourism Business Scheme by signing the Code of Conduct on the Application Form and paying the first year membership fee invoice.  The Member is permitted to use the Awaiting Grading logo for a limited time only.  The Member must accept a grading visit appointment within 12 months or within a reasonable number of dates having been offered. The Member is permitted to use award level logos only for the level the Member has achieved as a result of the most recent Grading visit.

The user should not use the logo, or any part thereof, as part of their name or identity nor use any name or mark confusingly similar to Green Tourism logo.  The user must comply with all applicable laws and regulations, in particular, all laws and regulations pertaining to proper protection, use and designation of trademarks in the UK and any countries in which they intend to use the logo.

Specifics

The user must:

(i) not alter or modify the logo in any way;

(ii) ensure the logo appears and is printed in its entirety, as supplied, by itself and not combined with any other graphic or textual elements;

(iii) ensure the logo is not used as a design element of any other logo or trademark;

(iv) not use the Green Tourism logo in any manner that might disparage or injure Green Tourism reputation;

(v) not use Green Tourism logo on any web site that is in violation of any applicable laws or governmental regulations;

(vi) ensure that the use of the Green Tourism logo is truthful and not misleading. The user must not use the logo to imply any relationship with, or endorsement or sponsorship by, Green Tourism that is not true. The user must not use the Green Tourism logo in connection with any disparaging or negative statements about Green Tourism or any of Green Tourism activities etc.

Cancellation/Withdrawal

If the operator chooses to cease membership to the scheme a refund will only be made if cancellation is within the first 6 months of the first year of membership and no grading visit has taken place. Non-refundable joining fee.

Green Tourism withholds the right to withdraw any member from the scheme for which it has received three or more written complaints within one scheme year; or where access to the establishment by Green Tourism for the purpose of inspection has been refused or denied by the proprietor on more than two occasions and, in the sole opinion of Green Tourism, such refusal or denial of access is being used to frustrate the efforts of Green Tourism to inspect the establishment.

Change of Ownership

The operator shall immediately inform Green Tourism of any proposals to sell, lease or otherwise dispose of the establishment.

When an establishment is sold or the method of operation changed, e.g. contracted out, private residence, the existing rating cannot be transferred. If a property is sold for continued use to accommodate guests and details of the new owners are provided to Green Tourism, the rating may be continued under certain criteria. To find out how to meet this criteria contact us on 01738 632162 or email us at enquiries@green-tourism.com

New Owners

Grading will automatically be transferred to the new owners. The operator shall inform any person to whom they intend to sell, lease or otherwise dispose of the establishment as aforesaid prior to such sale, lease or disposal, that the grading awarded by Green Tourism in respect of the establishment will be transferred to the establishment by the operator (whether by sale, lease or otherwise) . Details of the new contact within the business will be given to Green Tourism. The award will run within the new management until the end of the membership year. On that time new management will have the opportunity to re-apply for the Green Tourism membership and a grading will be arranged within a year of a membership payment by the new management.

Membership Cancellation/Termination

A members Grading may be amended without notification if any information, including information available on the Green Tourism website, given to Green Tourism by or on behalf of the member and whether or not in connection with the application for Grading and Classification of business type or during any inspection of the establishment is found to be false or misleading, or where it is found that there has been a failure to disclose any material fact which would have had a bearing on the Green Tourism grading; and

The operator displays or allows to be displayed at the establishment, or refers or allows reference to be made in may form whatsoever, to a Grade and Classification differing from that which has been awarded by Green Tourism to the operator in respect of the relevant period.

Payment

Late Payment – consequences:

  1. No visit offered – 60 days late
  2. Removal from Website – 90 days late
  3. Removal from programme – 120 days late

Time frame for payment from receipt of application

Annual Membership Fee contributes towards the cost of grading visit, scheme administration, and annual membership of the Green Tourism programme; all payments must be up to date prior to any visit by Green Tourism.

Website Terms & Conditions

General

The website is owned by Green Tourism and is maintained for your personal use and viewing.

The access and use of the website featuring these terms and conditions constitutes your (The User’s) acceptance of these terms and conditions, which take effect from the date on which you first use this website. We reserve the right to revise these terms and conditions at any time without notice. If a revision takes place, the revised terms and conditions will be displayed on these pages and the continued use of the website after such a revision has been made shall constitute your acceptance of the revised Terms and Conditions.

Disclaimer

The Green Tourism website and materials relating to Green Tourism information, products and services (or third party information, products and services), are provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of, data, or profits, arising out of or in connection with the use of Green Tourism’s website.

Links to Other Websites

As a convenience to you, Green Tourism makes every effort to ensure that the hypertext links from this website to other websites operated by other entities are relevant and provide useful information.

If you access any of these linked websites, you will leave the Green Tourism website and you do so at your own risk: it is for you to take any necessary measures to guard against viruses and/or other destructive/corruptive bodies.

We are not responsible for any of the contents of these linked websites or the reliability of any information provided within them and we accept no liability whatsoever (whether legal or otherwise) for any losses or damages including, without limitation, indirect or consequential losses or damages, arising out of or in connection with the use of any of these linked websites.

The inclusion of hyperlinks to other websites should not be taken, in any way, to be an endorsement of any kind of these websites by Green Tourism.

Virus Protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this Website.

Copyright

© Copyright Green Business UK / SEA Ltd

The materials, methods and procedures relating to the Green Tourism programme are the intellectual property of Green Business UK and SEA Ltd.  All the material contained within this website, including without limitation any text, logo, icons, photographs and other artwork remains the intellectual property of the authors. None of the materials, methods and procedures are available to any third parties without the written approval of Green Business UK and SEA Ltd.

User Generated Content

If you are a registered member of the Green Tourism programme, you will have access to our website which allows you to post your own content on the website. We do not monitor content posted by members on our website, but we reserve the right to edit or delete content posted by members at any time and at our sole discretion.

You will not use our website in any way that is:

  1. illegal or unlawful;
  2. likely to damage the reputation of Green Business (UK) Ltd or SEA Ltd; or
  3. likely to be a nuisance, harmful, abusive or offensive to any other person,
  4. any content on the website will be factually accurate;
  5. will not be defamatory, obscene or offensive; and
  6. will not infringe the copyright, trademarks or any other intellectual property rights of another person.

You take full responsibility for the content you add to our website, which means that if you provide content in breach of these terms, you may be liable to compensate anyone who has suffered loss or damage as a result of this, including Green Business (UK) Limited and SEA Ltd. You grant us a non-exclusive, royalty free licence to use the content you add to our website. For example, we may use this for marketing or promotional purposes. If you have a concern regarding any of the content posted on our website, please contact us and we will investigate your concern. We reserve the right to remove or modify content displayed on our website if we determine that this is necessary.

Data Quality

Green Tourism is committed to providing a high standard of quality in the information it provides on this website and every effort has been made to ensure that this information is accurate and up to date. If you think that there are any inaccuracies or out of date information on this website please contact the Webmaster.

Privacy & Cookies

Green Tourism’s policy on Cookies and Privacy and Cookies can be found here.

Indemnity Clause  

The user shall be liable for and will indemnify Green Tourism against all liability, loss, damages, costs, professional and other expenses of any nature whatsoever incurred or suffered by Green Tourism, whether direct or consequential arising out of the use by the user of the logo, except insofar as any such loss may arise from the negligence of Green Tourism.

Reservation Of Rights

Green Tourism must reserve the right to terminate, revoke, modify or suspend its approval of logo usage and any rights arising out of or in connection with the approval, in whole or in part, without cause, at its sole discretion at any time.

Permission to use the logo will only be granted upon receipt of a proof of all printed material or a representation of any electronic display being forwarded to and approved by NES.

If the user withdraws or is withdrawn from the scheme, then they must immediately cease to use all printed material/stationery containing the Green Tourism logo and/or delete the logo from their electronic display.

Complaints

All formal complaints must be made in writing and will be acknowledged within 5 working days from the date of receipt.  A full and complete response will be made no later than 21 days from the date of receipt.  If this response is not satisfactory a written explanation must be received within 21 days.

We aim to reach a satisfactory resolution within 3 months.